Please check your Spam filter settings and look through your Junk folder. Otherwise please click http://us-focushop.gamesplanet.com/faq_shop/submit.do From Category, select Account & Billing. From Issue Type, select Download / Installation / Activation. Enter your message then click Submit butt...

I have also just paid to download this game have waited for the activation code but i havent been emailed one , i have also contacted everyone there is to contact but no responses really bad service complete waste of time downloading this game very poor showing