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Armada problem

Modérateurs: Cyanide Team, Focus Team

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Dino_7

  • Messages: 6
  • Inscrit le: 13 Juil 2012, 01:13

Armada problem

Message07 Juil 2013, 18:46

Hello
5-10 minutes ago I play and finish a montain stage, the stage Saint-Girons / Bagnères-de-Bigorre with Samuel Sanchez. I won that stage, I view the results and after I didn´t receive the points and the coins of the race win...

My name in Armada is: DiamantinoPinto. When I receive the coins and the points of this?
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Dino_7

  • Messages: 6
  • Inscrit le: 13 Juil 2012, 01:13

Re: Armada problem

Message09 Juil 2013, 01:21

Happened again 5 minutes ago... I win and no coins or points... I hope this will be fixed and I want the points and coins of this errors.
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FocusTechSupport

Focus Team

  • Messages: 1573
  • Inscrit le: 24 Fév 2009, 12:01
  • Localisation: France

Re: Armada problem

Message09 Juil 2013, 16:12

We are very sorry but the points and the coins are lost because the stats of your latest race are not saved on the server.
It is impossible to recover what you have lost.
This is random bug (server side) but the problem is monitored by Cyanide in order to find a fix.
This bug will be fixed as soon as possible.

We apologize for the inconvenience.
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FOCUS INTERACTIVE TEAM

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