[SOLVED] Career Crashes

My game crashes reguarly on career mode.
Every couple of simulated days the game crashes and gives me the crash report message which I am unable to put in this post

I then go to my documents and edit the crashed cdb file from cdb~ to cdb and keep on playing for another few days
However this is really irritating, and makes the game unenjoyable so I was wondering whether anyone had any advice on how to stop the game from crashing

[FocusTechSupport]

We need information about your hardware configuration:

WINDOWS XP
1. Click Start then Run or press Windows and R keys.
2. Type DXDIAG in the Run window and press Enter key.

WINDOWS VISTA/WINDOWS 7
1. Click Windows Start button or press Windows and R keys.
2. Type DXDIAG in the Search bar (bottom left) or in Run window and press Enter key.

WINDOWS 8
1. Open the Charms Bar (shortcut Windows + C keys) and click Search.
2. Click Apps and enter the command DXDIAG then click DXDIAG under Results.

System tab: Windows version, processor model (Processor) and the amount of RAM memory (Memory).
Display tab: name of the graphics controller (Name) and the driver date (Date).
Audio tab: name of the audio controller (Name) and the driver date (Date).

Please provide us the above information only and not the full content report.

Windows Version: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130318-1533)
Processor model: Intel(R) Core(TM) i7-3720QM CPU @ 2.60GHz (8 CPUs), ~2.6GHz
RAM: 16384 MB(memory) 16276 MB(Available OS Memory)
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled

Graphics Controller: Intel(R) HD Graphics 4000,
Display Memory: 1696 MB
Dedicated Memory: 64 MB
Shared Memory: 1632 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Driver Name: igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumd32,igd10umd32,igd10umd32
Driver File Version: 8.15.0010.2696 (English)
Driver Version: 8.15.10.2696
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 3/19/2012 23:31:56, 8087040 bytes

Name: NVIDIA GeForce GT 650M
Device ID: PCI\VEN_10DE&DEV_0FD1&SUBSYS_15501558&REV_A1\4&1EE84444&0&0008
Driver: n/a

Description: Speakers (VIA High Definition Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_1106&DEV_8446&SUBSYS_15581550&REV_1000
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: viahduaa.sys
Driver Version: 6.00.0001.10300 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 2/17/2012 23:56:14, 2187888 bytes
Description: SPDIF Interface (TX0) (VIA High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_1106&DEV_8446&SUBSYS_15581550&REV_1000
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: viahduaa.sys
Driver Version: 6.00.0001.10300 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 2/17/2012 23:56:14, 2187888 bytes

[FocusTechSupport]

You have two graphics controllers on your laptop computer : INTEL HD 4000 and NVIDIA GEFORCE GT 650M.
But there is a problem: the INTEL display drivers are installed but not the NVIDIA drivers:

Graphics Controller: Intel(R) HD Graphics 4000,
Driver Version: 8.15.10.2696
Driver Date/Size: 3/19/2012 23:31:56, 8087040 bytes

Name: NVIDIA GeForce GT 650M
Driver: n/a

Currently the game runs on the INTEL HD 4000 graphics controller.
The high-performance graphics controller for games is the NVIDIA GEFORCE GT 650M.

A. First, please download and install the latest NVIDIA drivers for laptop computers:

1. Click http://www.nvidia.com/object/notebook_drivers.html
2. Click the DOWNLOAD NOW button under Automatically Find Drivers For My NVIDIA-Powered Notebook.
3. Follow the instructions.

This is a reference driver that can be installed on supported NVIDIA GeForce notebook GPUs.

B. Once the NVIDIA drivers installed, please select the NVIDIA GEFORCE GT 650M graphics controller to play Pro Cycling Manager 2013:

1. Right click on the background of the Windows Desktop and click NVIDIA Control Panel.
2. Click Manage 3D settings under 3D Settings in 'Select a Task...'.
3. Click Program Settings tab under 'I would like to use the following 3D settings:'.
4. Click the Add button under '1. Select a program to customize:'.
5. Open the folder Pro Cycling Manager 2013.
6. By default the game is installed in the Local Disk (C:), Program Files or Program Files (x86), Cyanide.
7. For the Steam version of the game, the path is Local Disk (C:), Program Files or Program Files (x86), Steam, SteamApps and Common.
8. Select the application PCM.exe and click the Open button.
9. Select 'High-performance NVIDIA processor' under '2. Select the preferred graphics processor for this program:'.
10. Click the Apply button then close the NVIDIA Control Panel window and run the game.

I did this and the game still does not work properly. A pattern I have noticed is it usually crashes every 2 weeks of simulated time on the game.

Any ideas on what is wrong?

[FocusTechSupport]

Please run PCM13 and reproduce the bug then post the game log.
The file is "Pro Cycling Manager 2013.log" and located in your Documents.
Open the file with the Notepad and post the log content here.

_______________________________________________________________________________________________________________________________________________________________

log begins - Wed Jul 10 11:02:54 2013
_______________________________________________________________________________________________________________________________________________________________

c:\cym13\Dev\Sources\GameCycling\Game\main.cpp(0674): *****************************************************************************
c:\cym13\Dev\Sources\GameCycling\Game\main.cpp(0675): GAME VERSION = 1.0.2.0
c:\cym13\Dev\Sources\GameCycling\Game\main.cpp(0676): PRODUCT NAME = Pro Cycling Manager 2013
c:\cym13\Dev\Sources\GameCycling\Game\main.cpp(0677): BUILD DATE = Jun 25 2013
c:\cym13\Dev\Sources\GameCycling\Game\main.cpp(0678): COMMAND LINE =
c:\cym13\Dev\Sources\GameCycling\Game\main.cpp(0679): *****************************************************************************
c:\cym13\Dev\Sources\GameCycling\Game\main.cpp(0681): Low fragmentation heap enable
..\VirtualMachine\VM_CMemory.cpp(0147): VM is compiled without debugger
..\VirtualMachine\VM_CMemory.cpp(0409): Code Size = 3551999
.\GFWindow.cpp(1257): - System specs -
.\GFWindow.cpp(1267): - System memory : 16276 MB
.\GFWindow.cpp(1311): - System frequency : 2594 Mhz
.\GFWindow.cpp(1251): Hyper-Threading Technology Processors are not detected.

.\GFWindow.cpp(1349): - End system specs -
c:\cym13\Dev\Sources\GameCycling\Game\main.cpp(0994): HARDWARE Proc Desc Intel(R) Core(TM) i7-3720QM CPU @ 2.60GHz
c:\cym13\Dev\Sources\GameCycling\Game\main.cpp(0995): HARDWARE Proc CORECOUNT 8
c:\cym13\Dev\Sources\GameCycling\Game\main.cpp(0996): HARDWARE Proc Speed 2594
c:\cym13\Dev\Sources\GameCycling\Game\main.cpp(0997): HARDWARE RAM 16276
c:\cym13\Dev\Sources\GameCycling\Game\main.cpp(0998): HARDWARE DirectXVersion DirectX 11
c:\cym13\Dev\Sources\GameCycling\Game\main.cpp(0999): HARDWARE DisplayWidth 1920
c:\cym13\Dev\Sources\GameCycling\Game\main.cpp(1000): HARDWARE DisplayHeight 1080
c:\cym13\Dev\Sources\GameCycling\Game\main.cpp(1001): HARDWARE GPU Name NVIDIA GeForce GT 650M
c:\cym13\Dev\Sources\GameCycling\Game\main.cpp(1002): HARDWARE GPU Manufacturer Intel Corporation
c:\cym13\Dev\Sources\GameCycling\Game\main.cpp(1003): HARDWARE GPU DriverDate 3/19/2012 23:31:56
c:\cym13\Dev\Sources\GameCycling\Game\main.cpp(1004): HARDWARE GPU TotalVRam 4045
c:\cym13\Dev\Sources\GameCycling\Game\main.cpp(1005): HARDWARE GPU DedicatedVRam 973
c:\cym13\Dev\Sources\GameCycling\Game\main.cpp(1006): HARDWARE GPU Vendor-DeviceId 10de-fd1
c:\cym13\Dev\Sources\GameCycling\Game\main.cpp(1007): HARDWARE GPU Score 5.00
c:\cym13\Dev\Sources\GameCycling\Game\main.cpp(1008): HARDWARE GPU DB Match 0
.\Sound_FMod_CDevice.cpp(0131):
.\Sound_FMod_CDevice.cpp(0131): +- Begin block: Init FMOD sound device
.\Sound_FMod_CDevice.cpp(0131): |
.\Sound_FMod_CDevice.cpp(0177): | FMOD selected mixer : All platforms - Autodetect the fastest quality mixer based on your cpu.
.\Sound_FMod_CDevice.cpp(0178): | FMOD selected output : DirectSound driver. (Needed to get EAX2 or EAX3 support, or FX api support.)
.\Sound_FMod_CDevice.cpp(0187): | FMOD selected driver : Primary Sound Driver
.\Sound_FMod_CDevice.cpp(0196): | FMOD initialization...
.\Sound_FMod_CDevice.cpp(0205): | FMOD initialization... OK
.\Sound_FMod_CDevice.cpp(0211): |
.\Sound_FMod_CDevice.cpp(0211): |
.\Sound_FMod_CDevice.cpp(0211): +- End block: Init FMOD sound device
.\Sound_FMod_CDevice.cpp(0211):
c:\cym13\Dev\Sources\GameCycling\Game\GameCycling.cpp(0394): Check DX version
c:\cym13\Dev\Sources\GameCycling\Game\GameCycling.cpp(0399): Check DX version asked
c:\cym13\Dev\Sources\GameCycling\Game\GameCycling.cpp(0407): Check DX version OK, renderer creation
c:\cym13\Dev\Sources\GameCycling\Game\GameCycling.cpp(0411): Renderer created
(0000): Create system
(0000): Begin page creation
(0000): Console Init
(0000): Manager component
(0000): Create system
c:\cym13\Dev\Sources\GameCycling\Game\GameCycling.cpp(1494): [game] switching from state 10 to state 13 with action 1

(0000): DisplayPage(12) : Page_Intro
(0000): CloseAllDialog
c:\cym13\Dev\Sources\GameCycling\Game\GameCycling.cpp(1864): [game] state transition ok

(0000): GameManager_FireDoAction:1 State:13
c:\cym13\Dev\Sources\GameCycling\Bandi/CyaBandiCapture//BandiCapture.cpp(0082): [BandiCapture] BandiCapture initialized!
c:\cym13\Dev\Sources\GameCycling\Bandi/CyaBandiCapture//BandiCapture.cpp(0082): [BandiCapture] BandiCapture is not running
c:\cym13\Dev\Sources\GameCycling\VideoPlayer\PCMVideo.cpp(0068): Starting video player
c:\cym13\Dev\Sources\GameCycling\VideoPlayer\PlayerDirectShow.cpp(1366): Init
c:\cym13\Dev\Sources\GameCycling\VideoPlayer\PlayerDirectShow.cpp(1374): COM Init...
c:\cym13\Dev\Sources\GameCycling\VideoPlayer\PlayerDirectShow.cpp(1393): COM Init... OK
c:\cym13\Dev\Sources\GameCycling\VideoPlayer\PlayerDirectShow.cpp(1397): Are WMR9 present ?
c:\cym13\Dev\Sources\GameCycling\VideoPlayer\PlayerDirectShow.cpp(0269): Are WMR9 present : TESTING...
c:\cym13\Dev\Sources\GameCycling\VideoPlayer\PlayerDirectShow.cpp(0286): Are WMR9 present : TESTING... OK
c:\cym13\Dev\Sources\GameCycling\VideoPlayer\PlayerDirectShow.cpp(1405): WMR9 OK !
c:\cym13\Dev\Sources\GameCycling\VideoPlayer\PlayerDirectShow.cpp(1407): Init... OK
c:\cym13\Dev\Sources\GameCycling\VideoPlayer\PCMVideo.cpp(0029): Playing video Videos\Emergent.avi
c:\cym13\Dev\Sources\GameCycling\VideoPlayer\PCMVideo.cpp(0042): Video finished playing: Videos\Emergent.avi
c:\cym13\Dev\Sources\GameCycling\VideoPlayer\PlayerDirectShow.cpp(1366): Init
c:\cym13\Dev\Sources\GameCycling\VideoPlayer\PlayerDirectShow.cpp(1374): COM Init...
c:\cym13\Dev\Sources\GameCycling\VideoPlayer\PlayerDirectShow.cpp(1393): COM Init... OK
c:\cym13\Dev\Sources\GameCycling\VideoPlayer\PlayerDirectShow.cpp(1397): Are WMR9 present ?
c:\cym13\Dev\Sources\GameCycling\VideoPlayer\PlayerDirectShow.cpp(0269): Are WMR9 present : TESTING...
c:\cym13\Dev\Sources\GameCycling\VideoPlayer\PlayerDirectShow.cpp(0286): Are WMR9 present : TESTING... OK
c:\cym13\Dev\Sources\GameCycling\VideoPlayer\PlayerDirectShow.cpp(1405): WMR9 OK !
c:\cym13\Dev\Sources\GameCycling\VideoPlayer\PlayerDirectShow.cpp(1407): Init... OK
c:\cym13\Dev\Sources\GameCycling\VideoPlayer\PCMVideo.cpp(0029): Playing video Videos\Trailer.avi
c:\cym13\Dev\Sources\GameCycling\VideoPlayer\PCMVideo.cpp(0049): User has skipped video: Videos\Trailer.avi
c:\cym13\Dev\Sources\GameCycling\VideoPlayer\PCMVideo.cpp(0106): Video player closed
c:\cym13\Dev\Sources\GameCycling\Game\GameCycling.cpp(1494): [game] switching from state 13 to state 15 with action 12

(0000): DisplayPage(0) : Page_Accueil
(0000): CloseAllDialog
(0000): DisplayDialBox(53) : Dialbox_ProfileSelection pdtData.iOpenedDialboxIndex = -1
(0000): DisplayDialBox : Done; pdtData.iOpenedDialboxIndex = 0
c:\cym13\Dev\Sources\GameCycling\Game\GameCycling.cpp(1864): [game] state transition ok

(0000): GameManager_FireDoAction:12 State:15

[FocusTechSupport]

In the game log there is nothing about the crash.
Please load your career then once you have a crash, please send us the game log (Pro Cycling Manager 2013.log) and the savegame of your career.

1. Open Documents.
2. Open the folder Pro Cycling Manager 2013.
3. Open the folder Users then the playername folder.
4. Open the folder Database then the folder Solo.
5. Open the folder OfficialRelease.
6. Select the three files of the savegame (for example: Career_1.cdb, Career_1.cdb~ and Career_1.cdi).
7. Right click and click "Send to" then on "Compressed (zipped) folder".
8. Send the compressed zip file and the game log in attachment to: support@focus-home.com

We apologize for the inconvenience.

I don't use the official release database though. I use a real name database I then customised. Is that possibly the issue?