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Questions / Réponses

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Shaka

  • Messages: 28
  • Inscrit le: 15 Juin 2009, 20:34

Re: Questions / Réponses

Message20 Juin 2013, 18:47

Cela m'indique tous les fichiers ont été validés.

Quand je veux lancer le jeu, cela m'indique fichier exécutable manquant. Mais la taille du jeu 107MB est aberrante.
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FocusTechSupport

Focus Team

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  • Inscrit le: 24 Fév 2009, 12:01
  • Localisation: France

Re: Questions / Réponses

Message20 Juin 2013, 18:51

On contacte Steam dès maintenant, le problème devrait se régler rapidement.

Veuillez nous excuser pour la gêne occasionnée.
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Shaka

  • Messages: 28
  • Inscrit le: 15 Juin 2009, 20:34

Re: Questions / Réponses

Message20 Juin 2013, 18:51

Merci.

Avez vous-vous besoin de mon identifiant?
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Shaka

  • Messages: 28
  • Inscrit le: 15 Juin 2009, 20:34

Re: Questions / Réponses

Message20 Juin 2013, 19:03

Le poids du jeu semble plus cohérent.

Je lance le DL.
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xtbe

  • Messages: 7
  • Inscrit le: 20 Juin 2013, 22:24

Re: Questions / Réponses

Message20 Juin 2013, 22:30

Hi,

I have a problem with the game. I bought the Steam version

My specs are:

1. ASUS Z87-deluxe
2. Intel HW4770K
3. ASUS Nvidia Geforce GTX Titan (2560x1440 - Drivers 320.18)
4. ASUS Phoebus soundcard (192 bit)

Everything runs fine just till the moment the game is instancing hardware riders (eg 191/192) at that moment the game becomes very slow and sound is stuttering. The race starts but it's unplayable.

What I've tested till now :

1. Reverse drivers to 314.22
2. Change sample rate sound card to 44 khz

None of the above solves the issues.

Looks like the game has difficulties running on a high end system.

Please advise how to solve

Thank you.
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jbmach3

  • Messages: 5
  • Inscrit le: 26 Juin 2011, 04:43
  • Pseudo GameCenter: jbmach3

Re: Questions / Réponses

Message21 Juin 2013, 04:00

Hello.

When I launch the game the screen goes white, the mouse turns into the yellow mouse, and then the game crashes. Help!?

jbmach3
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FocusTechSupport

Focus Team

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Re: Questions / Réponses

Message21 Juin 2013, 09:41

xtbe a écrit:Hi,

I have a problem with the game. I bought the Steam version

My specs are:

1. ASUS Z87-deluxe
2. Intel HW4770K
3. ASUS Nvidia Geforce GTX Titan (2560x1440 - Drivers 320.18)
4. ASUS Phoebus soundcard (192 bit)

Everything runs fine just till the moment the game is instancing hardware riders (eg 191/192) at that moment the game becomes very slow and sound is stuttering. The race starts but it's unplayable.

What I've tested till now :

1. Reverse drivers to 314.22
2. Change sample rate sound card to 44 khz

None of the above solves the issues.

Looks like the game has difficulties running on a high end system.

Please advise how to solve

Thank you.


I am very sorry but we do not have this kind of hardware configuration OO

Please post your DirectX report:

WINDOWS 7
1. Click Windows Start button or press Windows and R keys.
2. Type DXDIAG in the Search bar (bottom left) or in Run window and press Enter key.
3. Click the Save All Information button from the DirectX Diagnostic Tool.
4. Save the text file DXDIAG.TXT on the hard disk.

WINDOWS 8
1. Open the Charms Bar (shortcut Windows + C keys) and click Search.
2. Click Apps and enter the command DXDIAG
3. Click DXDIAG under Results.
4. Click the Save All Information button from the DirectX Diagnostic Tool.
5. Save the text file DXDIAG.TXT on the hard disk.

Please open and post the content of your file DXDIAG.TXT.
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FocusTechSupport

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Re: Questions / Réponses

Message21 Juin 2013, 09:43

jbmach3 a écrit:Hello.

When I launch the game the screen goes white, the mouse turns into the yellow mouse, and then the game crashes. Help!?

jbmach3


We need information about your hardware configuration:

WINDOWS XP
1. Click Start then Run or press Windows and R keys.
2. Type DXDIAG in the Run window and press Enter key.

WINDOWS VISTA/WINDOWS 7
1. Click Windows Start button or press Windows and R keys.
2. Type DXDIAG in the Search bar (bottom left) or in Run window and press Enter key.

WINDOWS 8
1. Open the Charms Bar (shortcut Windows + C keys) and click Search.
2. Click Apps and enter the command DXDIAG then click DXDIAG under Results.

System tab: Windows version, processor model (Processor) and the amount of RAM memory (Memory).
Display tab: name of the graphics controller (Name) and the driver date (Date).
Audio tab: name of the audio controller (Name) and the driver date (Date).

Please provide us the above information only and not the full content report.
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jbmach3

  • Messages: 5
  • Inscrit le: 26 Juin 2011, 04:43
  • Pseudo GameCenter: jbmach3

Re: Questions / Réponses

Message21 Juin 2013, 10:07

Here's the info:

System:
Windows 7 Home Premium 32-bit (6.1, Build 7601)
Intel(R) Core(TM)2 Duo CPU T9600 @ 2.80GHz (2 CPUs), ~2.8GHz
4096MB RAM

Display:
NVIDIA GeForce 9600M GT
2/29/12

Audio:
Cirrus Logic CS4206A (AB75)
11/20/10
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FocusTechSupport

Focus Team

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  • Localisation: France

Re: Questions / Réponses

Message21 Juin 2013, 10:29

jbmach3:
What is the manufacturer of your laptop computer?
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