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Fake Armada Team Pack

MessagePublié: 23 Juin 2013, 16:07
par doku
Hi, On friday I bought two Armada Teampacks of SaxoBank - TinkoffBank.
First one working just fine with me getting only Saxo - Tinkoff riders.
But in the second one I got Boasson Hagen and other random non Saxobank drivers. Which basicly meant that i used 13000 coins on a regular goldpack for 5000 coins which i think is unfair. 8000 wasted :(
I hope you can give me my 13000 coins back so a can buy a REAL saxobank pack instead, thank you

Proof: Image

Re: Fake Armada Team Pack

MessagePublié: 24 Juin 2013, 12:04
par FocusTechSupport
This problem is under investigation.

What is your coach name (the player account used when you bought the pack)?

We apologize for the inconvenience.

Re: Fake Armada Team Pack

MessagePublié: 24 Juin 2013, 13:50
par Rockyrockets
I also got this bug. I bought 9 radioshack packs and got like 1-3 radioshack riders while I shud had gotten 9 radioshack riders. The only 2 riders I want from radioshack are Andy Shleck and Frank Shleck

My coachname=Rockyrockets.

Please help me.

Re: Fake Armada Team Pack

MessagePublié: 24 Juin 2013, 14:28
par Rockyrockets
im not sure how many radioshack riders I got as I sold some cards but im sure I didnt get 9 radioshack riders even though I bought 9 gold packs

Re: Fake Armada Team Pack

MessagePublié: 24 Juin 2013, 14:28
par Rockyrockets
i bought 9 gold packs of radioshack.

Re: Fake Armada Team Pack

MessagePublié: 24 Juin 2013, 16:38
par FocusTechSupport
The game server has been updated. The bug has been fixed in the server side. You will be refunded.

We apologize for the inconvenience.

Re: Fake Armada Team Pack

MessagePublié: 24 Juin 2013, 17:31
par Rockyrockets
when will we be refunded since I didnt get anything back yet.
Cud u just give me Andy and Frank Shleck instead of those 10 cyans for apologize? :D had 2 try and see if you wud do that :P

Re: Fake Armada Team Pack

MessagePublié: 24 Juin 2013, 18:01
par doku
Coachname: Dev4ever


Gonna give one last try on getting contador if I get my money back :D

Re: Fake Armada Team Pack

MessagePublié: 25 Juin 2013, 15:43
par doku
Thanks for the 10 cyans..now I can get two bronze packs instead of getting contador, yay...

Re: Fake Armada Team Pack

MessagePublié: 01 Juil 2013, 01:42
par micka116
i have the same problem with a team pack europcar 0 europcar racer xD.