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Armada is unplayable

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JeremyCrow

  • Messages: 18
  • Inscrit le: 16 Juil 2012, 16:37

Armada is unplayable

Message08 Juil 2013, 23:20

Hi,

Armada just keeps crashing. Since yesterday I (and many others) have experienced alot of issues with Armada, in ranked games, namely:

- When you enter the stage, the camera and the riders are all flying around;
- You crash out of the game and get a message that "Connection with server has been lost";
- The game crashes in the podium animations and you get no coins or points.

Please fix these errors, which are all server related because Armada is completely impossible to play now.
Thanks.
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JeremyCrow

  • Messages: 18
  • Inscrit le: 16 Juil 2012, 16:37

Re: Armada is unplayable

Message09 Juil 2013, 09:05

Got another crash in the podiums in Gent–Wevelgem last night. I had won with Breschel. My riders went from energy 100 to the low 60's (and they are in the 80's today).
I got no coins or points and it was a race that took more than one hour so it should have given me some coins.
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FocusTechSupport

Focus Team

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  • Inscrit le: 24 Fév 2009, 12:01
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Re: Armada is unplayable

Message09 Juil 2013, 16:10

You must configure the router of your Internet Box in order to play online by opening and forwarding the following ports to your computer:

Port 3033 UDP protocol
Port 17851 TCP protocol

Please refer to your Internet Box user guide or consult the site of your Internet provider in order to perform port forwarding through the router configuration.

To check that the ports 3033 and 17851 are open:

1. Connect to http://www.canyouseeme.org/
2. Enter the port in 'What Port?' and click the button Check Your Port.
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JeremyCrow

  • Messages: 18
  • Inscrit le: 16 Juil 2012, 16:37

Re: Armada is unplayable

Message09 Juil 2013, 16:22

These crashes are server related. I have dozens of games completed so if that was the problem I wouldn't be able to play at all, right?
Plus, I played the entire last year with my ports closed and I had nowhere near the amount of crashes I have this year.
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FocusTechSupport

Focus Team

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Re: Armada is unplayable

Message09 Juil 2013, 17:03

Do you have this problem when you create a game too?
Online games are not hosted on the Pro Cycling Manager server but by the players themselves.
So before playing a game, please ask to the host what is his country and what kind of Internet connection he has.
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JeremyCrow

  • Messages: 18
  • Inscrit le: 16 Juil 2012, 16:37

Re: Armada is unplayable

Message09 Juil 2013, 17:08

FocusTechSupport a écrit:Do you have this problem when you create a game too?
Online games are not hosted on the Pro Cycling Manager server but by the players themselves.
So before playing a game, please ask to the host what is his country and what kind of Internet connection he has.


When the host crashes, I get a message saying that the host left and I get coins. When I enter a stage and I see riders flying around, or I win a ranked race and the game crashes in the podiums, then it has nothing to do with the host, right? In these cases, I get no coins. Last night I played an one hour stage and I got no coins... this is really frustrating.

P.S. - I never played any online game other than ranked Armada games
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JeremyCrow

  • Messages: 18
  • Inscrit le: 16 Juil 2012, 16:37

Re: Armada is unplayable

Message09 Juil 2013, 19:17

I also talked to other users in a PCM community forum and lots of other people are experiencing this issue, namely the podium and the lost server connection problems. Including people with open ports. Please analyze this, because spending one hour playing to get no reward is a bit frustrating.
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FocusTechSupport

Focus Team

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Re: Armada is unplayable

Message10 Juil 2013, 14:24

Yes, Cyanide is already monitoring all online games in order to detect this issues.
So you can expect new server updates in the near future.
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