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[SOLVED] Re-Download of the Game

Publié:
23 Nov 2013, 19:13
par ElementBardown
I recently just bought a new computer and would like to re-download the game, however my email with the download link is no longer valid, and it will not let me manually download the game, is there a link or something that would solve my problem?
Re: Re-Download of the Game

Publié:
25 Nov 2013, 10:27
par Izno
Hi,
It depends from where you bought it. If you have an activation key somewhere in the mail you can always activate it on Steam.
Otherwise you can ask the support from Focus right here :
http://www.focus-home.com/index.php?rub=support&lang=enIf you have any questions about Steam please ask I will explain

Re: Re-Download of the Game

Publié:
26 Nov 2013, 04:23
par ElementBardown
I still do have my activation code, but I didnt buy the game on Steam, can i still activate it there? I have a Steam account and went on to and re download it and the only option it gave me was to add the game to my cart, where do I put in my activation code?
Re: Re-Download of the Game

Publié:
26 Nov 2013, 10:01
par Izno
Go to "Games" in the upper left corner, then "Add a Non-Steam game to my library".
Re: Re-Download of the Game

Publié:
13 Fév 2014, 23:45
par Legato
Hi, i have the same problem, i have a new computer and i try to ré install the game on. I download all file but an error occured : The source file is altered. I try to find on steam but nothing work, i can't add the game because it is not install on my computer and i can't DL it on Steam.
So if you have a solution where i can Dl the game i need !
Thanks.
Re: Re-Download of the Game

Publié:
14 Fév 2014, 17:58
par FocusTechSupport
We recommend you to use a free download manager like Free Download Manager
http://www.freedownloadmanager.org/ to download your files.
This will allow you to resume a broken or paused download and should prevent the corruption of files once the game downloaded.
Re: Re-Download of the Game

Publié:
15 Fév 2014, 09:57
par Legato
Thank you, it work at the first time ! Just a little difficult to add file to Free download manager since the mail.
Case closed !