problem with the game

Hi! I bought the game in the playstore. Sometimes when I'm playing the game stops for a few seconds, the screen goes black and goes to the pause menu. When the game beging again, it progressed for a few seconds. It's very frustrating.

[FocusTechSupport]

It seems that the game is not correctly installed on your hard disk.
Please uninstall then download again and reinstall the game.

hello, I need help, my pro cycling manager 2013 does not work for multiplayer says my profile is not activated, as I can activate it?? or to do, thank you very much