[ONGOING] game crashes

hello,
the game crashes everytime i go to 3D race before the race screen appears.

my computer detalis are:

ime of this report: 7/4/2014, 17:01:07
Machine name: ARIEL-PC
Operating System: Windows 7 Home Basic 32-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.140303-2144)
Language: Hebrew (Regional Setting: Hebrew)
System Manufacturer: System manufacturer
System Model: P5QL PRO
BIOS: BIOS Date: 11/28/08 17:25:18 Ver: 08.00.14
Processor: Intel(R) Core(TM)2 Duo CPU E7400 @ 2.80GHz (2 CPUs), ~2.8GHz
Memory: 4096MB RAM
Available OS Memory: 3072MB RAM
Page File: 2151MB used, 3989MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode


i updated my video card and the audio card.

please help!!

[FocusTechSupport]

Please post your display and sound configuration:

1. Press the keys WINDOWS (bottom left) and R.
2. Type DXDIAG and click the button OK from the Run window.

Display tab: name of the graphics controller (Name) and the driver date (Date).
Audio tab: name of the audio controller (Name) and the driver date (Date).

DISPLAY - Nvidia geforce GT 640, integrated RAMDAC, approx. total memory:3270MB
AUDIO - samsung 4 NVIDIA high definition audio

please tell me if you need more info.

thanks for replaying!

[FocusTechSupport]

What is the date of your NVIDIA drivers?

display 20/05/2014
audio 11/06/2014

[FocusTechSupport]

Please uninstall and reinstall the NVIDIA drivers with the following settings:

1. Click http://us.download.nvidia.com/Windows/3 ... l-whql.exe
2. Save the application 337.88-desktop-win8-win7-winvista-32bit-international-whql.exe.
3. Once the download done, run the application.
4. Check 'Custom (Advanced)' and click the button NEXT.
5. Uncheck '3D Vision Controller Driver', '3D Vision Driver' and 'NVIDIA GeForce Experience' (if available).
6. Check 'Perform a clean installation' and click the button NEXT.

I followed all the steps, unfortunately, the game still crashes at the same point.
Any ideas?