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[ONGOING] Crash of 3d mode

MessagePublié: 08 Juil 2014, 20:13
par Timo44
Hi,

the game always crashes while loading the second stage of Tour Down Under in career mode but on different occassions (for example not only while loading vegetation, but sometimes also while loading fence geometries etc.) ! Other races in career mode are playable including stage one but not that one. Can you please help me?

Re: Crash of 3d mode

MessagePublié: 09 Juil 2014, 16:08
par FocusTechSupport
Please post your configuration:

1. Press the keys WINDOWS (bottom left) and R.
2. Type DXDIAG and click the button OK from the Run window.

System tab: Windows version, processor model (Processor) and the amount of RAM memory (Memory).
Display tab: name of the graphics controller (Name) and the driver date (Date).
Audio tab: name of the audio controller (Name) and the driver date (Date).

Re: [ONGOING] Crash of 3d mode

MessagePublié: 09 Juil 2014, 17:57
par Timo44
Here are my system data:

windows version: Windows 7 Home Premium 32-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.140303-2144)
Processor: Intel(R) Core(TM) i7 CPU Q 720 @ 1.60GHz (8 CPUs), ~1.6GHz
memory: 4096MB RAM

Name: NVIDIA GeForce GTS 250M
Date: 3.10.2012

Name: RTKVHDA.sys
Date: 3.10.2009

Re: [ONGOING] Crash of 3d mode

MessagePublié: 11 Juil 2014, 12:14
par FocusTechSupport
A. Please update the drivers of the NVIDIA GEFORCE GTS 250M graphics controller:

1. Click http://us.download.nvidia.com/Windows/3 ... l-whql.exe
2. Save the application 337.88-notebook-win8-win7-32bit-international-whql.exe.
3. Once the download done, run the application.
4. Check 'Custom (Advanced)' and click the button NEXT.
5. Uncheck '3D Vision Controller Driver', '3D Vision Driver' and 'NVIDIA GeForce Experience' (if available).
6. Check 'Perform a clean installation' and click the button NEXT.

B. Please update the drivers of the REALTEK HD audio controller:

1. Click http://fichiers.touslesdrivers.com/4137 ... 1_R275.exe
2. Save the application 32bit_Win7_Win8_Win81_R275.exe.
3. Once the download done, run the application and follow the instructions.

Re: [ONGOING] Crash of 3d mode

MessagePublié: 11 Juil 2014, 20:07
par Timo44
I have followed all your instructions, but the game is still chrashing!!!

Re: [ONGOING] Crash of 3d mode

MessagePublié: 12 Juil 2014, 18:33
par Timo44
Do you have another solution for that? I am really annoyed having paid 40 € for a game that is not running!

Re: [ONGOING] Crash of 3d mode

MessagePublié: 13 Juil 2014, 20:15
par Timo44
UPDATE: After a few days, the problem is solved now, no crashning in normal stages anymore!
But the stage 2 of Tour Down Under does not load...it stops (vegetation 100 %) and does not load anymore so I have to end the game! Can you also help me with this last problem?

Re: [ONGOING] Crash of 3d mode

MessagePublié: 20 Juil 2014, 19:32
par Timo44
The game still stopps and crashes on various occasions, while loading or in the 3d race. Its unbelievable! Could you please help to solve the problem?