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[PCM16] I can't launch my game.

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denberre

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[PCM16] I can't launch my game.

Message22 Juin 2016, 23:45

Hi,

I have a problem with my game (Pro Cycling Manager 2016). Everytime when i launch crashes the game and i get a crashreport.
The only way that it wil work is when i run the game as Windows95 or 98 (newer versions doesn't work).
But this is not a good solution, my game is very unstable, i have a lot of crashes, after every race the game crashes and must i restart my game and last but not least my game is very slow, races are loading very long (even on the lowest settings).
This is not normal, i have a new pc with a high videocard since a few months and every other game work as well (also PCM15).

I have tried so much things, i have searched on a lot of forums and FAQ's but nothing works. So please, who can help me?

Thank you in advance,

denberre
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Beignet

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Re: [PCM16] I can't launch my game.

Message23 Juin 2016, 15:16

I have exactly the same problem but I have no solution to help you :(

I have contacted the support by email and in a other thread of the forum but they proposed me solutions I have already tried :lol: and then I have no response since Tuesday x)

So, I have bought the game since last Friday and since a week I can't play !! (and I have the configuration required...)
....

:evil: :evil: :evil: :evil: :evil: :evil: :evil:
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denberre

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Re: [PCM16] I can't launch my game.

Message25 Juin 2016, 20:45

Beignet a écrit:I have exactly the same problem but I have no solution to help you :(

I have contacted the support by email and in a other thread of the forum but they proposed me solutions I have already tried :lol: and then I have no response since Tuesday x)

So, I have bought the game since last Friday and since a week I can't play !! (and I have the configuration required...)
....

:evil: :evil: :evil: :evil: :evil: :evil: :evil:

Same here. I send a mail to the support but no reaction. So i try here now. :)
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FocusTechSupport

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Re: [PCM16] I can't launch my game.

Message27 Juin 2016, 17:13

Please reset Pro Cycling Manager 2016:

1. Open 'Windows Explorer' or 'File Explorer' from the taskbar.
2. Click 'Documents' under 'Libraries' or 'This PC'.
3. Delete the folder 'Pro Cycling Manager 2016'.
4. Open the 'Local Disk (C:)' under 'Computer' or 'This PC'.
5. Open the folder 'Users' then the Windows user name.
6. Open the folder 'AppData' (*) then the folder 'Roaming'.
7. Delete the folder 'Pro Cycling Manager 2016'.
8. Run Steam and click LIBRARY.
9. Right click on 'Pro Cycling Manager 2016' and click 'Properties'.
10. Click the tab 'UPDATES'.
11. Uncheck 'Enable Steam Cloud synchronization for Pro Cycling Manager 2016' under 'Steam Cloud'.
12. Click the button 'CLOSE'.

Note: the Steam Cloud for Pro Cycling Manager 2016 will be automatically enabled again and the Cloud storage for the game reseted.

Can you run the game now?


(*) The 'AppData' folder is an hidden folder by default, to view this folder:
Click the tab 'View' and check 'Hidden items'.
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FMulleague

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Re: [PCM16] I can't launch my game.

Message15 Juil 2016, 12:56

I have also tried this 'fix' along with many others. I can't even get to the menu, all I can see it the blue screen then it crashes. Any more methods we could try to get it to launch properly?
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FocusTechSupport

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Re: [PCM16] I can't launch my game.

Message15 Juil 2016, 14:08

FMulleague a écrit:I have also tried this 'fix' along with many others. I can't even get to the menu, all I can see it the blue screen then it crashes. Any more methods we could try to get it to launch properly?


Please post your configuration:

1. Press the keys Windows Start (bottom left) and 'R' from the keyboard to open the 'Run dialog box' and type: DXDIAG
2. Click the button 'OK'.
3. Post the Windows version (Operating System:), processor model (Processor:) and the amount of RAM memory (Memory:) under the tab 'System'.
4. Click the tab 'Display'.
5. Post the name of the graphics card (Name:) under 'Device' and the driver date (Date:) under 'Drivers'.
6. Click the tab 'Sound 1' or 'Audio 1'.
7. Post the name of the audio device (Name:) under 'Device' and the driver date (Date:) under 'Drivers'.
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