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Career crash

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Guilherme

  • Messages: 14
  • Inscrit le: 28 Juin 2012, 22:05

Career crash

Message03 Août 2016, 00:27

Hey guys, I'm having quite a big problem with this game. When I advance days in a career (team or cyclist) the game crashes, it's not on a specific date but it always happens before January 10th, I have reinstalled the game, only used the default database but I still get the same crash, anyone can help out?
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FocusTechSupport

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  • Messages: 1573
  • Inscrit le: 24 Fév 2009, 12:01
  • Localisation: France

Re: Career crash

Message03 Août 2016, 09:11

Your latest savegame seems damaged.
You have an automatic savegame every weeks stored in the folder 'WeeklySaves'.
The savegames of your career are stored in the folder 'Cloud'.

To retrieve a previous sauvegame (WeeklySave):

1. Open 'Windows Explorer' or 'File Explorer' from the taskbar.
2. Click 'Documents' under 'Libraries' or 'This PC'.
3. Open the folder 'Pro Cycling Manager 2016' then the folder 'WeeklySaves'.
4. Open your player profile folder.
5. Copy the most recent WeeklySave then go back to the folder 'Pro Cycling Manager 2016'.
6. Open the folder 'Cloud' then your player profile folder.
7. Delete the damaged savegame then paste your WeeklySave and run PCM16.
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Guilherme

  • Messages: 14
  • Inscrit le: 28 Juin 2012, 22:05

Re: Career crash

Message03 Août 2016, 11:53

FocusTechSupport a écrit:Your latest savegame seems damaged.
You have an automatic savegame every weeks stored in the folder 'WeeklySaves'.
The savegames of your career are stored in the folder 'Cloud'.

To retrieve a previous sauvegame (WeeklySave):

1. Open 'Windows Explorer' or 'File Explorer' from the taskbar.
2. Click 'Documents' under 'Libraries' or 'This PC'.
3. Open the folder 'Pro Cycling Manager 2016' then the folder 'WeeklySaves'.
4. Open your player profile folder.
5. Copy the most recent WeeklySave then go back to the folder 'Pro Cycling Manager 2016'.
6. Open the folder 'Cloud' then your player profile folder.
7. Delete the damaged savegame then paste your WeeklySave and run PCM16.



Hey, this happens on every career I make, not a specific one. At the moment I'm crashing when I'm on day 3/4 January in every career...
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FocusTechSupport

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  • Messages: 1573
  • Inscrit le: 24 Fév 2009, 12:01
  • Localisation: France

Re: Career crash

Message03 Août 2016, 12:27

Please post your configuration:

1. Press the keys Windows Start (bottom left) and 'R' from the keyboard to open the 'Run dialog box' and type: DXDIAG
2. Click the button 'OK'.
3. Post the Windows version (Operating System:), processor model (Processor:) and the amount of RAM memory (Memory:) under the tab 'System'.
4. Click the tab 'Display'.
5. Post the name of the graphics card (Name:) under 'Device' and the driver date (Date:) under 'Drivers'.
6. Click the tab 'Sound 1' or 'Audio 1'.
7. Post the name of the audio device (Name:) under 'Device' and the driver date (Date:) under 'Drivers'.
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Guilherme

  • Messages: 14
  • Inscrit le: 28 Juin 2012, 22:05

Re: Career crash

Message03 Août 2016, 13:19

3. Post the Windows version (Operating System:), processor model (Processor:) and the amount of RAM memory (Memory:) under the tab 'System'.
4. Click the tab 'Display'.
5. Post the name of the graphics card (Name:) under 'Device' and the driver date (Date:) under 'Drivers'.
6. Click the tab 'Sound 1' or 'Audio 1'.
7. Post the name of the audio device (Name:) under 'Device' and the driver date (Date:) under 'Drivers'.

Operating System: Windows 10 home 64 bits
Processor: Intel(R) Core(TM) i5-2410M-CPU @2.30GHz (4CPUS)
Memory: 4096 mb

Graphics card: AMD Radeon HD 7400M
Date: 4/11/2015
Audio name: Realtek High Definition Audio
Date: 18/06/2015
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Wroscilo

  • Messages: 1
  • Inscrit le: 01 Jan 2012, 23:50

Re: Career crash

Message03 Août 2016, 16:08

after installation of the 'latest patch 1.5.1.0, I have the same problem after 3/4 days of career the game crashes
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FocusTechSupport

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  • Messages: 1573
  • Inscrit le: 24 Fév 2009, 12:01
  • Localisation: France

Re: Career crash

Message05 Août 2016, 17:16

How to report a crash: viewtopic.php?f=257&t=20341
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Guilherme

  • Messages: 14
  • Inscrit le: 28 Juin 2012, 22:05

Re: Career crash

Message09 Août 2016, 12:20

5 days later, no answer. I just wasted 30 euros on a game that I can't play. :lol:

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