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[SOLVED] Profile connection

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BlackSails36

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[SOLVED] Profile connection

Message20 Juin 2017, 13:44

Hello,

I installed the game and validated the installation of the game. Then i started the game to make a profile, but whenever i click the button "Connect with *Account Name*, it says that I have a problem with my connectiong (in the tab of "multiplayer"). My internet connection is good, so I guess that isn't the problem.
I can play single-player, but can't acces the DatabaseEditor because of this. Whenever i try to open the Editor, it says that i need to launch the game and make a profile. But like i said, i can't connect it.

Any help?

Thanks
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FocusTechSupport

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Re: Profile connection

Message21 Juin 2017, 14:21

A. What is your antivirus?

B. How your computer is connected to Internet? What modem router model do you have?
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BlackSails36

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Re: Profile connection

Message23 Juin 2017, 20:18

Antivirus: Avast Antivirus

Modem: EMTA 3.0 modem, with WiFi or by cable. Tried them both.

Is it possible that the map of "Database_Editor" is gone? 2 days ago it was still in the map: C:\Program Files (x86)\Steam\steamapps\common\ folder

Now there's only "Database" but no Database Editor.
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Re: Profile connection

Message26 Juin 2017, 11:01

Please perform the following instructions:

1. Open the Command Prompt as administrator:

WINDOWS 7:
Click the Windows Start button, All Programs then Accessories.
Right click 'Command Prompt' then 'Run as administrator'.

WINDOWS 8:
From the Desktop mode, press the Windows Start key and X (Windows + X).
Click 'Command Prompt (Admin)'.

WINDOWS 10:
Right click on the Start button and click 'Windows PowerShell (admin)'.

FROM THE COMMAND PROMPT WINDOW:

2. Type: netsh winsock reset
3. Press the Enter key.
4. Type: netsh int ipv4 reset
5. Press the Enter key.

If you use the IPv6 Internet Protocol too:

6. Type: netsh int ipv6 reset
7. Press the Enter key.
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BlackSails36

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Re: Profile connection

Message26 Juin 2017, 13:07

Done, and next?
'Cause the map "Database Editor" still isn't there. And when I try to connect on PCM17 it still says I'm having issues with my connection.
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FocusTechSupport

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Re: Profile connection

Message26 Juin 2017, 18:41

A. Restart your modem.

B. Run Steam and click LIBRARY then TOOLS.
Scroll down and right click 'Pro Cycling Manager 2017 – Stage and Database Editor' then 'Install Game…'.
Pro Cycling Manager 2017 – Stage and Database Editor must be installed on the same Local Disk as the game.
Once installed ('Ready to play' under STATUS), double-click on 'Pro Cycling Manager 2017 – Stage and Database Editor'.
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BlackSails36

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Re: Profile connection

Message27 Juin 2017, 14:17

It worked, thanks!

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