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Appcrash

Modérateurs: Cyanide Team, Focus Team

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comebacker92

  • Messages: 7
  • Inscrit le: 28 Juil 2011, 09:21

Appcrash

Message28 Juil 2011, 09:35

Hello!

While loading a stage of the Tour of Langkawi the game crashed and I had to restart my computer. Then I wanted to start the game again and I saw the videos, but before I was able to see main menu the game crashed and the computer said: "Pro Cycling Manager does not work any longer", in German: "Pro Cycling Manager funktioniert nicht mehr".
Then I uninstalled and reinstalled the game, but the problem was the same.
I tried it with and without the patch, with and without a DB, used some tips I found in the internet, but nothing helped.

This is the problem report (German):

Problemsignatur:
Problemereignisname: APPCRASH
Anwendungsname: PCM.exe
Anwendungsversion: 1.0.3.0
Anwendungszeitstempel: 4e11b1cf
Fehlermodulname: PCM.exe
Fehlermodulversion: 1.0.3.0
Fehlermodulzeitstempel: 4e11b1cf
Ausnahmecode: c0000005
Ausnahmeoffset: 002d03c2
Betriebsystemversion: 6.1.7600.2.0.0.256.1
Gebietsschema-ID: 1031
Zusatzinformation 1: 0a9e
Zusatzinformation 2: 0a9e372d3b4ad19135b953a78882e789
Zusatzinformation 3: 0a9e
Zusatzinformation 4: 0a9e372d3b4ad19135b953a78882e789

I hope somebody can help me! :roll:
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romfromfocus

  • Messages: 107
  • Inscrit le: 18 Jan 2011, 16:31

Re: Appcrash

Message28 Juil 2011, 14:21

Hello comebacker92,

1. Open Computer then (C:) Local Disk.
2. Open Program Files or Program Files (x86) folder.
3. Open Cyanide folder then Pro Cycling Manager - Season 2011 folder.
4. Open Video folder
4. Rename the videos files then run Pro Cycling Manager 2011.
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comebacker92

  • Messages: 7
  • Inscrit le: 28 Juil 2011, 09:21

Re: Appcrash

Message28 Juil 2011, 14:53

Thank you, I will try it later. :)
And how do I have to rename them? I mean what should I write instead of "Videos"?
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comebacker92

  • Messages: 7
  • Inscrit le: 28 Juil 2011, 09:21

Re: Appcrash

Message28 Juil 2011, 21:17

Hey romfromfocus,

I renamed the folder into "ABC", but the game also crashed. :(
Do you have any other tips?
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comebacker92

  • Messages: 7
  • Inscrit le: 28 Juil 2011, 09:21

Re: Appcrash

Message29 Juil 2011, 15:02

I uninstalled everything concercing the game and then reinstalled it, but it does not work!
I don´t know what to do now, the game is unplayable. :(
Help!
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romfromfocus

  • Messages: 107
  • Inscrit le: 18 Jan 2011, 16:31

Re: Appcrash

Message29 Juil 2011, 15:12

Hello comebacker92,

You may also try this:

1. Open Computer then Local Disk (C:).
2. Open Program Files or Program Files (x86) folder.
3. Open Cyanide folder then Pro Cycling Manager - Season 2011 folder.
4. Right mouse click 'PCM.EXE' (PCM) application file and click Properties.
5. Click Compatibility tab.
6. Check 'Run this program in compatibility mode for:' and select Windows XP (Service Pack 3).
7. Check 'Disable visual themes' and 'Disable desktop composition'.
8. Check 'Run this program as an administrator' and click OK button.
9. Run the game.
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comebacker92

  • Messages: 7
  • Inscrit le: 28 Juil 2011, 09:21

Re: Appcrash

Message29 Juil 2011, 15:20

I tried this before and now tried again, but the result was the same, Appcrash.
What could be the mistake that the game doesn´t work?
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romfromfocus

  • Messages: 107
  • Inscrit le: 18 Jan 2011, 16:31

Re: Appcrash

Message29 Juil 2011, 15:29

Have you tried installed the latest patch 1.0.4.4? viewtopic.php?f=129&t=8475

A computer diagnosis is necessary:

WINDOWS XP
1. Click Start then Run or press Windows and R keys.
2. Type DXDIAG in the Run window and press Enter key.

WINDOWS VISTA/WINDOWS 7
1. Click Windows Start button or press Windows and R keys.
2. Type DXDIAG in the Search bar (bottom left) or in Run window and press Enter key.

System tab: Windows version, processor model and the amount of RAM memory.
Display tab: name of the graphics controller and the driver date.
Audio tab: name of the audio controller and the driver date.
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comebacker92

  • Messages: 7
  • Inscrit le: 28 Juil 2011, 09:21

Re: Appcrash

Message29 Juil 2011, 15:36

Yes I tried it with the latest patch.

Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110408-1631)
Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 6000+ (2 CPUs), ~3.0GHz
Memory: 4096MB RAM
Available OS Memory: 4096MB RAM

Card name: NVIDIA GeForce 9800 GT
Driver Date/Size: 5/25/2011 09:25:23, 15223912 bytes


Description: Lautsprecher (Realtek High Definition Audio)
Date and Size: 11/17/2009 21:13:08, 2037408 bytes

Description: Realtek Digital Output (Realtek High Definition Audio)
Date and Size: 11/17/2009 21:13:08, 2037408 bytes


I hope this is everything you wanted and you can help me. ;)
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comebacker92

  • Messages: 7
  • Inscrit le: 28 Juil 2011, 09:21

Re: Appcrash

Message01 Août 2011, 11:10

I saw that I am not the only one with this problem, some others have the same.
What is or could be the reason?!

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