[FIXED] Problems to start the game

I've got a problem with the game too. When the game starts up, I can see the introdiction movie, but when it has to jump to the main introscreen, I get an error: The game doesn't work anymore... Do you know what the problem is?

This is the log:

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log begins - Tue Jun 26 19:11:23 2012
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\CYANIDE\cym12buildmachine\Trunk\Dev\CM\Sources\GameCycling\Game\main.cpp(0601): *****************************************************************************
\CYANIDE\cym12buildmachine\Trunk\Dev\CM\Sources\GameCycling\Game\main.cpp(0602): GAME VERSION = 1.1.0.1
\CYANIDE\cym12buildmachine\Trunk\Dev\CM\Sources\GameCycling\Game\main.cpp(0603): PRODUCT NAME = Pro Cycling Manager 2012
\CYANIDE\cym12buildmachine\Trunk\Dev\CM\Sources\GameCycling\Game\main.cpp(0604): BUILD DATE = Jun 20 2012
\CYANIDE\cym12buildmachine\Trunk\Dev\CM\Sources\GameCycling\Game\main.cpp(0605): COMMAND LINE =
\CYANIDE\cym12buildmachine\Trunk\Dev\CM\Sources\GameCycling\Game\main.cpp(0606): *****************************************************************************
\CYANIDE\cym12buildmachine\Trunk\Dev\CM\Sources\GameCycling\Game\main.cpp(0608): Low fragmentation heap enable
..\VirtualMachine\VM_CMemory.cpp(0147): VM is compiled without debugger
..\VirtualMachine\VM_CMemory.cpp(0409): Code Size = 3653870
.\GFWindow.cpp(1257): - System specs -
.\GFWindow.cpp(1267): - System memory : 3070 MB
.\GFWindow.cpp(1311): - System frequency : 1829 Mhz
.\GFWindow.cpp(1251): Hyper-Threading Technology Processors are not detected.

.\GFWindow.cpp(1349): - End system specs -
E\cym12buildmachine\Trunk\Dev\CM\Sources\GameCycling\Game\GameCycling.cpp(1182): No mod specified, using Official settings
dmachine\Trunk\Dev\CM\Sources\GameCycling\Game\CTGraphicConfiguration.cpp(0062): Gamma = 1.000000
dmachine\Trunk\Dev\CM\Sources\GameCycling\Game\CTGraphicConfiguration.cpp(0062): Gamma = 1.000000
.\Sound_FMod_CDevice.cpp(0131):
.\Sound_FMod_CDevice.cpp(0131): +- Begin block: Init FMOD sound device
.\Sound_FMod_CDevice.cpp(0131): |
.\Sound_FMod_CDevice.cpp(0177): | FMOD selected mixer : All platforms - Autodetect the fastest quality mixer based on your cpu.
.\Sound_FMod_CDevice.cpp(0178): | FMOD selected output : DirectSound driver. (Needed to get EAX2 or EAX3 support, or FX api support.)
.\Sound_FMod_CDevice.cpp(0187): | FMOD selected driver : Primair geluidsstuurprogramma
.\Sound_FMod_CDevice.cpp(0196): | FMOD initialization...
.\Sound_FMod_CDevice.cpp(0205): | FMOD initialization... OK
.\Sound_FMod_CDevice.cpp(0211): |
.\Sound_FMod_CDevice.cpp(0211): |
.\Sound_FMod_CDevice.cpp(0211): +- End block: Init FMOD sound device
.\Sound_FMod_CDevice.cpp(0211):
dmachine\Trunk\Dev\CM\Sources\GameCycling\Game\CTGraphicConfiguration.cpp(0062): Gamma = 1.000000
E\cym12buildmachine\Trunk\Dev\CM\Sources\GameCycling\Game\GameCycling.cpp(0399): Check DX version
E\cym12buildmachine\Trunk\Dev\CM\Sources\GameCycling\Game\GameCycling.cpp(0404): Check DX version asked
E\cym12buildmachine\Trunk\Dev\CM\Sources\GameCycling\Game\GameCycling.cpp(0412): Check DX version OK, renderer creation
E\cym12buildmachine\Trunk\Dev\CM\Sources\GameCycling\Game\GameCycling.cpp(0416): Renderer created
(0000): Create system
(0000): Begin page creation
(0000): Console Init
(0000): Manager component
(0000): Create system
E\cym12buildmachine\Trunk\Dev\CM\Sources\GameCycling\Game\GameCycling.cpp(2185): [game] switching from state 10 to state 13 with action 1

(0000): DisplayPage(13) : Page_Intro
(0000): CloseAllDialog
E\cym12buildmachine\Trunk\Dev\CM\Sources\GameCycling\Game\GameCycling.cpp(2549): [game] state transition ok

(0000): GameManager_FireDoAction:1 State:13
m12buildmachine\Trunk\Dev\CM\Sources\GameCycling\VideoPlayer\PCMVideo.cpp(0069): Starting video player
machine\Trunk\Dev\CM\Sources\GameCycling\VideoPlayer\PlayerDirectShow.cpp(1367): Init
machine\Trunk\Dev\CM\Sources\GameCycling\VideoPlayer\PlayerDirectShow.cpp(1375): COM Init...
machine\Trunk\Dev\CM\Sources\GameCycling\VideoPlayer\PlayerDirectShow.cpp(1394): COM Init... OK
machine\Trunk\Dev\CM\Sources\GameCycling\VideoPlayer\PlayerDirectShow.cpp(1398): Are WMR9 present ?
machine\Trunk\Dev\CM\Sources\GameCycling\VideoPlayer\PlayerDirectShow.cpp(0270): Are WMR9 present : TESTING...
machine\Trunk\Dev\CM\Sources\GameCycling\VideoPlayer\PlayerDirectShow.cpp(0287): Are WMR9 present : TESTING... OK
machine\Trunk\Dev\CM\Sources\GameCycling\VideoPlayer\PlayerDirectShow.cpp(1406): WMR9 OK !
machine\Trunk\Dev\CM\Sources\GameCycling\VideoPlayer\PlayerDirectShow.cpp(1408): Init... OK
m12buildmachine\Trunk\Dev\CM\Sources\GameCycling\VideoPlayer\PCMVideo.cpp(0030): Playing video Videos\Emergent.avi
m12buildmachine\Trunk\Dev\CM\Sources\GameCycling\VideoPlayer\PCMVideo.cpp(0050): User has skipped video: Videos\Emergent.avi
machine\Trunk\Dev\CM\Sources\GameCycling\VideoPlayer\PlayerDirectShow.cpp(1367): Init
machine\Trunk\Dev\CM\Sources\GameCycling\VideoPlayer\PlayerDirectShow.cpp(1375): COM Init...
machine\Trunk\Dev\CM\Sources\GameCycling\VideoPlayer\PlayerDirectShow.cpp(1394): COM Init... OK
machine\Trunk\Dev\CM\Sources\GameCycling\VideoPlayer\PlayerDirectShow.cpp(1398): Are WMR9 present ?
machine\Trunk\Dev\CM\Sources\GameCycling\VideoPlayer\PlayerDirectShow.cpp(0270): Are WMR9 present : TESTING...
machine\Trunk\Dev\CM\Sources\GameCycling\VideoPlayer\PlayerDirectShow.cpp(0287): Are WMR9 present : TESTING... OK
machine\Trunk\Dev\CM\Sources\GameCycling\VideoPlayer\PlayerDirectShow.cpp(1406): WMR9 OK !
machine\Trunk\Dev\CM\Sources\GameCycling\VideoPlayer\PlayerDirectShow.cpp(1408): Init... OK
m12buildmachine\Trunk\Dev\CM\Sources\GameCycling\VideoPlayer\PCMVideo.cpp(0030): Playing video Videos\Trailer.avi
m12buildmachine\Trunk\Dev\CM\Sources\GameCycling\VideoPlayer\PCMVideo.cpp(0050): User has skipped video: Videos\Trailer.avi
m12buildmachine\Trunk\Dev\CM\Sources\GameCycling\VideoPlayer\PCMVideo.cpp(0107): Video player closed
E\cym12buildmachine\Trunk\Dev\CM\Sources\GameCycling\Game\GameCycling.cpp(2185): [game] switching from state 13 to state 15 with action 12

(0000): DisplayPage(0) : Page_Accueil
(0000): CloseAllDialog

And maybe some information about my PC:

CPU: Intel(R) Core(TM)2 Duo CPU T5550 @ 1.83GHz
CPU Speed: 1.8 GHz Performance Rated at: 2.70 GHz
RAM: 3.1 GB
OS: Microsoft Windows 7 Home Premium Edition (build 7600), 32-bit
Video Card: NVIDIA GeForce 9300M G
Sound card: Realtek High Definition Audio

[FocusTechSupport]

Please update the drivers of your NVIDIA GEFORCE 9300M G graphics controller:

1. Click http://us.download.nvidia.com/Windows/3 ... l-whql.exe
2. Save 301.42-notebook-win7-winvista-32bit-international-whql.exe application file on the hard disk.
3. Once download done, run 301.42-notebook-win7-winvista-32bit-international-whql.exe and follow the instructions.

Please update the drivers of your REALTEK HD audio controller:

1. Click http://fichiers.touslesdrivers.com/3391 ... 7_R268.exe
2. Save Vista_Win7_R268.exe application file on the hard disk.
3. Once download done, run Vista_Win7_R268.exe and follow the instructions.

Please update your Pro Cycling Manager 2012 game:
viewtopic.php?f=215&t=12981

Still the same problems

[FocusTechSupport]

1. Click the Windows Start button then Computer and Local Disk (C:).
2. Open the Program Files or the Program Files (x86) folder.
3. Open Steam folder then Steamapps folder.
4. Open Common folder then Pro Cycling Manager 2012 folder.
5. Delete the Videos folder then run Pro Cycling Manager 2012.

Otherwise:

1. Click Windows Start button then Documents.
2. Open the folder Pro Cycling Manager 2012 puis the folder Config.
3. Right mouse click the file GraphicConfiguration.xml and click Edit.

Modify the lines below with the following parameters:

<ResolutionWidth>1024</ResolutionWidth>
<ResolutionHeight>768</ResolutionHeight>
<Fullscreen>false</Fullscreen>

4. Quit and save the file GraphicConfiguration.xml.
5. Run Pro Cycling Manager 2012.

The game will run in Windowed mode and in 1024x768 display resolution.
Go to Options in order to set your own graphics settings.

I've got still the same problem, but off course, without the videos, the error occurs immediately.

It happens to me too.

I have fixed the bug, you had to delete the cache files.

But there is nothing in the Cache folder, so nothing to delete. I deleted a few folders (like sound, videos and cache), but problem is still the same .

But there is nothing in the Cache folder, so nothing to delete. I deleted a few folders (like sound, videos and cache), but problem is still the same .

Delete PCM 12 folder.