Game crash

My game is still crashing are you working on a fix?

Hello, it´s typical me I tried all those settings, but the game still doesn´t run. When I click "3D race" button, my desktop appears and it shows me this mistake:

AppName: pcm.exe AppVer: 1.1.0.3 ModName: d3d9.dll
ModVer: 5.3.2600.5512 Offset: 0009559c

Do you know what it means? Thank you so much.

I'm afraid I've already tried and it hasn't worked, it's not a graphics problem I've run much higher spec games with no problems at all

I found out that i can play paris-roubaix with no crashing but every other stage still crashes.

Hello,

I tried to play one of classics because of Kirtley9´s comment and I found out that it ´s loading much more longer than tours, but finally it didn´t run too. Can you help me to play the game somehow? And I have also one another problem: I have downloaded your Pro cycling manager 2011 from your website and everything ran well, but I had to re-install my computer, so I had to also re-install Procycling manager 2011, but right now, if I would like to play it, the warning appears "your serial number is on black list. Contact the producer of the game" an it doesn´t run too. I can´t play any of cycling managers, what a boring season! Thank you.

Hello, are you still there admin man?

[FocusTechSupport]

It seems that there is a problem with the Steam version of the game and some configurations with Windows XP.
We are in contact with Cyanide and Valve in order to find a solution.

We apologize for the inconvenience.

The game also crashes at the end of track events

[FocusTechSupport]

Please run the game in windowed mode and check if the problem persists or not:

1. Click Windows Start button then Documents.
2. Open the folder Pro Cycling Manager 2012 puis the folder Config.
3. Right mouse click the file GraphicConfiguration.xml and click Edit.

Modify the line below with the following parameter:

<Fullscreen>false</Fullscreen>

4. Quit and save the file GraphicConfiguration.xml.
5. Run Pro Cycling Manager 2012.

Otherwise please reset the settings of Pro Cycling Manager 2012:

1. Click the Windows Start button then on the Windows username link present at the top right above Documents.
2. Open the folder AppData (*) then the folder Roaming and delete the folder Pro Cycling Manager 2012.
3. Click the Windows Start button then Documents and delete the folder Pro Cycling Manager 2012.
4. Run Pro Cycling Manager 2012.

(*) The AppData folder is an hidden folder by default. To view this folder, click Organize from the top left then Folder and search options.
Click the View tab and check 'Show hidden files, folders and drives' under 'Hidden files and folders' in the 'Advanced Settings' window.
Click the OK button.

My game crashes after decompressing on every stage or mode. I bought the game at steam so i'm playing with steam. Can you please help me with this?