Graphic and sound problem

Just bought and installed the game+patch.

system:
CPU
AMD Athlon(tm) II Dual-Core M300

CPU Speed
2.0 GHz

RAM
4.1 GB
OS
Microsoft Windows 7 Home Premium Edition Service Pack 1 (build 7601), 64-bit

Video Card
ATI Mobility Radeon HD 4530 Series


Sound Card
AMD High Definition Audio Device


Free Disk Space
225.9 GB



I took a screenshot of the graphics:



Also it appears I have no sound

[FocusTechSupport]

1. Run PCM12 and click the Options button.
2. Set Anti-aliasing to 0.
3. Click the Graphics Options tab.
4. Set Shadows to 1.
5. Set Level of vegetation detail to 1.
6. Set Display spectators to 1.
7. Set Quality of terrain to 1.
8. Set Level of urban details to 1.
9. Set Anisotropy to 1.
10. Set Textures quality to 1.
11. Set Isolated Buildings quality to 1.
12. Uncheck Reflection in the water.
13. Uncheck Motion blur.
14. Uncheck Depth of field.
15. Uncheck Activate 3D clouds.
16. Check Shader model 2.0.
17. Uncheck Rider faces.
18. Uncheck Morphological Antialiasing.
19. Click the Ok button.
20. Quit and restart the game.

Im sorry, but that really didnt change anything

[FocusTechSupport]

1. Click Windows Start button or press Windows and R keys.
2. Type DXDIAG in the Search bar (bottom left) or in Run window and press Enter key.

Display tab: the driver date (Date).
Audio tab: name of the audio controller (Name) and the driver date (Date).

Please provide us the above information only and not the full content report.

audio:
stwrt64.sys
Date 23-3-2010

Display:

Date 6-4-2012

no help anymore?

[FocusTechSupport]

Please reset the settings of Pro Cycling Manager 2012:

1. Click the Windows Start button then on the Windows username link present at the top right above Documents.
2. Open the folder AppData (*) then the folder Roaming and delete the folder Pro Cycling Manager 2012.
3. Click the Windows Start button then Documents and delete the folder Pro Cycling Manager 2012.
4. Run Pro Cycling Manager 2012.

We apologize for the inconvenience.

(*) The AppData folder is an hidden folder by default. To view this folder, click Organize from the top left then Folder and search options.
Click the View tab and check 'Show hidden files, folders and drives' under 'Hidden files and folders' in the 'Advanced Settings' window.
Click the OK button.

How do I load my old profile?
It has sent the password reset mail, but what do i do now?

didnt really help by the way

[FocusTechSupport]

We cannot retreive your password but we can assign a new password to your player account.
Please send us a new password (in lowercase only, no special characters) for your player account and your player name:
support@cycling-manager.com