21 Juin 2017, 10:34
Please post your configuration for investigation:
1. Press the keys Windows Start (bottom left) and 'R' from the keyboard to open the 'Run dialog box' and type: DXDIAG
2. Click the button 'OK'.
3. Post the Windows version (Operating System:), processor model (Processor:) and the amount of RAM memory (Memory:) under the tab 'System'.
4. Click the tab 'Display'.
5. Post the name of the graphics card (Name:) under 'Device' and the driver date (Date:) under 'Drivers'.
6. Click the tab 'Sound 1' or 'Audio 1'.
7. Post the name of the audio device (Name:) under 'Device' and the driver date (Date:) under 'Drivers'.
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